Payment & Refund Policy
Review accepted payment methods, refund eligibility, return requirements and customer support information before placing your order.
Payments, Refunds & Returns
The information below explains how payments are processed and the conditions that apply when requesting a return or refund.
Accepted Payment Methods
We accept Visa and MasterCard. Payment can be made using an eligible credit or debit card. The approved order amount is charged in connection with your purchase.
You will not be charged an amount greater than the total approved when completing your order.
Refund Policy
Our refund period is up to 30 days from the applicable purchase or delivery date, subject to the conditions stated in this policy.
Products returned for a refund must generally be in the same condition in which they were received and must include the original packaging.
Returns & Contact Information
If you wish to return one or more purchased products, please contact our customer service team before sending the item back. Our team can provide applicable return instructions.
Health & Hygiene Returns
For sealed goods that are not suitable for return due to health protection or hygiene reasons, cancellation or return rights may no longer apply once the goods have been unsealed after delivery.
Need Help With a Return?
Contact our customer support team with your order information and the reason for your return request so we can provide the next steps.