Privacy Notice
Learn how we collect, use, store and handle information when you visit our website or interact with our services.
How We Handle Your Information
Thank you for visiting Dervella, which is operated by zix LLC (the “Company”). We are committed to providing a safe online shopping experience and appropriate customer service.
This Privacy Policy describes the types of information we may collect from and about you when you visit trydervella.com. By using the Services, you agree to the collection, use and disclosure of information as described in this Privacy Policy.
Information We Collect
The Company may collect information from or about you in connection with your use of the Services.
We may collect information related to your transactions and interactions with us when you use the Services, make a purchase, sign up for newsletters, participate in promotions or surveys, or otherwise contact us.
If you make a purchase, we may also collect billing and order-related information.
Information About a Third Party
If you use the Services to send a communication to another person, we may collect information such as that person's name, telephone number, email address and/or shipping address.
Automatically Collected Information
We, or our service providers, may use cookies, web beacons, log files, JavaScript and other technologies to collect certain information about visitors to the Site.
This may include browser type, operating system, pages viewed, links clicked, IP address, mobile device identifiers and analytics information.
Information From Third-Party Sources
We may obtain information from other sources to update or supplement information you provide or information collected automatically.
Combination of Information
We may combine information received from or about you with information collected through other online or offline sources.
Analytics & Advertising
We may use third-party analytics, advertising and tracking tools to better understand Site usage and to evaluate or improve advertising effectiveness.
How We Use Information
The Company may use collected information to validate, confirm, verify, deliver and track orders.
We may also use information to improve the online shopping experience, provide customer support, improve services, send newsletters or promotional materials, and provide relevant content where applicable.
Information Sharing
The Company may share information with affiliated companies, co-marketing partners, service providers, business partners or legal authorities when necessary or permitted.
We may also share aggregate or anonymous non-personal information for analytics or lawful business purposes.
Text Marketing & Notifications
By entering your phone number during checkout and initiating a purchase, you may agree to receive applicable text notifications and marketing messages.
Recipients who no longer wish to receive messages may reply STOP where that option applies.
Access, Updates & Deletion
If you have made a purchase, you may contact Customer Service to request access to or an update of applicable personal information.
You may also request deletion or restriction of access to personal data, subject to applicable law and record-retention requirements.
Communication Preferences
Customers may receive promotional emails or other communications from the Company where applicable.
You may request to opt out of promotional communications by contacting Customer Service or using available unsubscribe methods.
California Privacy Rights
If you are a California resident, you may request applicable information concerning disclosures of personal information to third parties for direct marketing purposes.
Requests may be submitted to support@trydervella.com .
Children’s Privacy
Protecting children’s privacy is important to us. The Site is not intended for children under the age of thirteen.
Security
We use physical, administrative and technical measures intended to safeguard information collected from customers and Site visitors.
Sensitive information submitted through applicable forms may be transmitted using SSL encryption technology.
Data Storage & Retention
Personal information may be stored and processed on servers in the United States and may be retained for as long as reasonably necessary for business, operational or legal purposes.
Changes to This Policy
Changes to this Privacy Policy may be posted on this page so visitors can review current information about our privacy practices.
Questions or Complaints
If you have questions or concerns regarding our privacy practices, please contact Customer Service by email at support@trydervella.com .
Have a Privacy Question?
Contact our customer support team if you have a question about personal information, communication preferences or this Privacy Notice.